Hi there, thank you for choosing Elusive Glow Co. Here we believe you CAN have it all; from lashes, to skin, to hair removal, to trainings and beyond.
Welcome to the Glow Family
IMPORTANT INFORMATION TO READ BEFORE BOOKING
Location:
Located in 92103
Exact location will be available in confirmation email and reminder email.
- Arrive early to your appointment to find parking- there is free parking in front of the building as well as on the side and two back parking lots.
- Text me once you've arrived and ready to come in.
Gift Certificates
Purchase gift certificates at this link: https://giftup.app/place-order/1de60d47-e334-49aa-259f-08dad91e6d7d?platform=hosted
Deposit, Refunds, and Fees:
- There is a 40% NON-REFUNDABLE BOOKING FEE due at the time of booking online and in person.
- If you do not show up for your appointment the non- refundable booking fee will be collected, and total service amount/s due will be charged to card on file
- There are no refunds on any service/s.
- Any outstanding fees are due before your next scheduled appointment.
- Appointments are available at a first come first serve basis; if any client would like an appointment during Extended Hours (ANY/ ALL APPOINTMENTS Other than what's available on the scheduling site for that timeframe) there will be a $50.00 EXTENDED HOUR FEE. This DOES include ALL Holidays.
Lash Appointment:
- Bring contact lenses case if you wear contacts, no contacts may be worn during application.
- No caffeine 3- hours before your appointment.
- Have respect for the space and your SELF CARE TIME, limit any distractions and phone usage.
- Everyone has different lashes, to ensure the integrity and health of your natural lashes I will consult with you and come up with realistic and healthy expectations for what will be best for you.
- FIRST TIME CLIENTS ARE HIGHLY ENCOURAGED TO PURCHASE A LASH AFTER CARE KIT.
Fills:
- Fills are required to have 60% or more of lash extensions left and they must be in good standing.
- After 3 weeks in between appointments- fills are considered full sets, and a fullset WILL be required.
- Corrective/ Outside fills are accepted, and will be worked on for an additional $50.00 fee
Skin Treatments:
- Please fill out the forms attached to your appointment so I can know if there are any contraindications regarding your service.
Late/ Reschedule/ Cancellation Policy
- After 10 minutes without showing up, your appointment will be cancelled and the non- refundable booking fee will be collected. If this appointment turns into a NO CALL NO SHOW, it will be under that policy as well.
- If any client would like to reschedule their appointment up until 48 hours prior to their given appointment, the deposit will be put towards their next booking- ONLY applicable if booked right away.
- Rescheduling within 24 hours is considered a cancellation.
- Same day cancellation results in the total service amount being collected.
- Any "No CALL, No Show" will be blocked from booking.
- Any cancellations will be charged the remaining balance of the total service/s cancelled.
- Any outstanding fees or charges, are due before booking another appointment.
Let's get your glowing!
THANK YOU,
Sofia Almazan L.E, your Esthetician
(Elusive Glow Co., The Fairy Lash Tech)